FAQ

GENERAL

What is NANOS?

NANOS is an online platform that makes placing paid advertisements a straightforward process accessible to any business. It helps you create effective paid ads in a very short time across Facebook, Instagram and Google.

How does NANOS work?

NANOS is an intelligent marketing technology powered by machine learning. It automatically generates, monitors and optimizes your campaign throughout its lifetime.

Why should I choose NANOS?

Choose NANOS if you want to create and maintain your online presence in minutes without much effort. It’s easy, transparent and has no hidden fees.

What kind of additional support do you offer?

You can contact us directly through NANOS live chat, which is located on the bottom right-hand corner of the website. NANOS also supports you through the NANOS University page (free video tutorials, articles, and materials). Prefer email? Then contact us at contact@nanos.ai

Is NANOS GDPR Compliant?

Yes, NANOS is GDPR compliant.

Can I use my own domain name?

Yes, you can. We also provide a free nanos.ai domain name to all businesses that sign up.

Can I use NANOS if I’m outside the United States/Canada?

Yes, NANOS is available worldwide.

CAMPAIGNS

What is the minimum length of a NANOS campaign duration?

Your ad must run at for least one day. That’s the minimum length of a campaign.

What does Pay Per Click mean?

Nanos ads are based on a PPC (Pay Per Click) advertising model. Which means, every time your placed ad is clicked by a target customer, a certain fee is deducted from your budget. You can track this on the campaign overview. It shows you each click and view of the ad.

How long will it take to start seeing results?

With NANOS your results are instantly visible. Campaign overview shows you each click and view your ads have received.

ACCOUNT & BILLING

How do I create an account?

Go to nanos.ai and click Sign up. You can sign up using your email address, Facebook or Google account. Creating a NANOS account is free.

How does NANOS pricing work?

Nanos will charge you 17% from your ad campaign budget plus your credit card or Paypal processing fee. The smallest amount with which you can start to advertise your business is $5.

How do you keep my credit card information safe?

You can rest assured that your data is safe and secure. We use Stripe as our payment processor. We do not store your credit card data at NANOS.

Are there any transaction fees?

No, you will not pay a transaction fee of any sort.

Can I deactivate my account at any time?

Yes. If you ever decide that NANOS isn’t the best advertisement platform for your business, simply deactivate your account.

I forgot my password. What now?

Click the “Forgot password?” field on the login page. Enter your email address, and we will send you a link from which you can reset the password.

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